Shipping Policy

Shipping Policy

Last Updated: [Insert Date]

Thank you for shopping at Discount Pro! We are committed to providing you with high-quality products and a seamless shopping experience. Please read our shipping policy carefully to understand our shipping terms and conditions.

Shipping Coverage

We currently ship only within the United States. Unfortunately, we do not offer international shipping at this time.

Processing Time

• Orders are processed within 1-3 business days (Monday–Friday, excluding holidays).

• Orders placed after 5:00 PM EST will be processed on the next business day.

• Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Time

We offer the following shipping options within the USA:

• Standard Shipping (5-10 business days) – Free on orders over $50; otherwise, a flat shipping fee of $5.99 applies.

• Expedited Shipping (2-5 business days) – Available for a flat rate of $9.99.

• Express Shipping (1-2 business days) – Available for a flat rate of $19.99.

Please note that delivery times are estimated and may be affected by factors such as weather, carrier delays, or peak shopping seasons.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email. You can track your package using the link provided in the email or by visiting our Order Tracking page.

Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories (Puerto Rico, Guam, Virgin Islands, etc.).

• Some products may have specific shipping restrictions due to size, weight, or hazardous material regulations.

Lost, Stolen, or Delayed Shipments

• Lost Packages: If your order is marked as delivered but you have not received it, please check with neighbors, building management, or your local post office before contacting us. If your package is still missing, please reach out to us at [your email] within 7 days of the delivery date.

• Delayed Shipments: If your package is delayed beyond the estimated delivery window, please allow extra time due to carrier delays. You may contact our support team for assistance.

• Stolen Packages: We are not responsible for stolen packages once marked as delivered. Please ensure you provide a secure delivery location.

Address Accuracy

Please ensure that your shipping address is correct at checkout. If an incorrect address is provided and the package is returned to us, we will contact you for a reshipment. Additional shipping charges may apply.

Order Modifications & Cancellations

• Once an order is placed, it cannot be modified.

• If you need to cancel your order, please contact us within 12 hours of placing it. Once processing begins, we cannot cancel the order.

Contact Us

If you have any questions regarding our shipping policy, please contact us at:
Email: [your email]
Phone: [your phone number]
Business Hours: Monday – Friday, 9 AM – 5 PM EST

We appreciate your trust in Discount Pro and look forward to serving you!